Contact Us: Omata Customer Support
At SILCA, we strive to build the most durable and timeless products possible with the technology available today, and Omata is no different for us. It is our sincerest belief that products built to last should come with the finest warranty and support coverage in all of cycling.
If you have any problems, issues, or concerns about your Omata product, please contact us. We will respond within 24hrs.
Our Omata warranty policy can be viewed here. Please note that our warranty only covers new units sold by Silca.cc.
Get in Touch
Sales@silca.cc
(800) 905-2157
5425 West 84th Street
Indianapolis, IN 46268
Our customer service team is available Monday–Friday from 8:00 AM to 5:00 PM Eastern Time. Please note we are out for lunch from 12:00 PM to 1:00 PM ET and unavailable during that hour.
We are also closed on major holidays.
If you reach out outside of these times, we’ll get back to you as soon as we return!