What do the 'approved', 'pending' and 'cancelled' statuses mean?
Approved: Ready for immediate use.
Pending: Points are being verified, can take up to 15 days.
Cancelled: Points that were removed due to returns, etc.
How do I view my point balance?
Your point balance is on every page in the Rewards Program Bar.
How do I redeem my points?
Select the tab called *Redeem Points*. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.
Do points expire?
Yes, they expire after 12 months. So use those points soon!